The VXO Platform
Field Service Management
+ Real Procurement
Most facility companies run on spreadsheets and phone calls, then add a markup. VXO built its own platform instead — so every ticket, technician, quote, and close-out photo lives in one system your team can actually see.
The actual client portal — every work order tracked from submitted to completed, filterable by location and trade.
Click into any request: live activity feed with your VXO team, assigned technician, schedule, quote approval, and NTE — all in one place.
Field Service Management
One system from ticket to close-out
- Clients submit tickets in a branded portal — no email chains, no phone tag
- Dispatch matches trade, distance, and vendor rating automatically
- Every stage is tracked: submitted → dispatched → on-site → completed → invoiced
- SLA timers with built-in escalation, so nothing quietly goes stale
Real Procurement
Pricing built from the ground up — not a markup black box
- A rated, mapped network of local vendors in every market we serve
- Standardized hourly rates and trip charges collected per vendor
- Itemized quotes with NTE thresholds and one-click approvals
- Volume and preventive-maintenance bundling that lowers total cost
Accountability
Proof, not promises
- Photo-verified completion on every job
- Certificates of insurance tracked with expiration enforcement — payouts hold automatically without valid COI
- Vendor scorecards: ratings, response rates, jobs completed
- Portfolio reporting that shows spend and trends across every location
Works With Your Existing Systems
Already locked into a facilities platform? Perfect.
VXO operates as a service provider inside the systems you already use — ServiceChannel, Corrigo, OpenWrench, Ecotrac, Fexa, FM Pilot, Accruent, and more. No migration, no disruption, no new logins for your team. We accept work orders, submit proposals, and close out jobs in your platform from day one. And when you're ready, VXO's in-house platform is included at no cost — no per-location fees, no annual contract, no reason to keep paying for software that just routes tickets.
All trademarks are property of their respective owners. VXO is an independent service provider and is not affiliated with or endorsed by the platforms listed.
One Platform, Three Front Doors
Clients, VXO operations, and field technicians all work in the same system — that's why nothing falls through the cracks.
Client Portal
Submit and track service requests in real time, approve quotes, and see photo-verified results across all your locations.
portal.vxoservices.com →Operations Command
Where VXO project managers dispatch vetted technicians, monitor SLAs, and manage the nationwide vendor map.
Internal — the engine roomVendor Portal & App
Local technicians accept jobs, check in and out on site, upload photos, and get paid — mobile app coming soon.
vendors.vxoservices.com →See it with your own locations
We'll walk you through the platform with a live demo — your sites, your trades, your response times.
Request a Demo