The VXO Platform
Field Service Management
+ Real Procurement
Most facility companies run on spreadsheets and phone calls, then add a markup. VXO built its own platform instead — so every ticket, technician, quote, and close-out photo lives in one system your team can actually see.
The actual client portal — every work order tracked from submitted to completed, filterable by location and trade.
Click into any request: live activity feed with your VXO team, assigned technician, schedule, quote approval, and NTE — all in one place.
Field Service Management
One system from ticket to close-out
- Clients submit tickets in a branded portal — no email chains, no phone tag
- Dispatch matches trade, distance, and vendor rating automatically
- Every stage is tracked: submitted → dispatched → on-site → completed → invoiced
- SLA timers with built-in escalation, so nothing quietly goes stale
Real Procurement
Pricing built from the ground up — not a markup black box
- A rated, mapped network of local vendors in every market we serve
- Standardized hourly rates and trip charges collected per vendor
- Itemized quotes with NTE thresholds and one-click approvals
- Volume and preventive-maintenance bundling that lowers total cost
Accountability
Proof, not promises
- Photo-verified completion on every job
- Certificates of insurance tracked with expiration enforcement — payouts hold automatically without valid COI
- Vendor scorecards: ratings, response rates, jobs completed
- Portfolio reporting that shows spend and trends across every location
One Platform, Three Front Doors
Clients, VXO operations, and field technicians all work in the same system — that's why nothing falls through the cracks.
Client Portal
Submit and track service requests in real time, approve quotes, and see photo-verified results across all your locations.
portal.vxoservices.com →Operations Command
Where VXO project managers dispatch vetted technicians, monitor SLAs, and manage the nationwide vendor map.
Internal — the engine roomVendor Portal & App
Local technicians accept jobs, check in and out on site, upload photos, and get paid — mobile app coming soon.
vendors.vxoservices.com →See it with your own locations
We'll walk you through the platform with a live demo — your sites, your trades, your response times.
Request a Demo